4636

,

Patricia Henderson

Routledge

xii, 368 p. : ill. ; 24 cm.

"A product of the Association for Counselor Education and Supervision."

Includes bibliographical references (p. [333]-343) and index

Defining administrative supervision -- Maintain the clients as the number one priority -- Be responsive to clientsʹ diverse cultures -- Uphold relevant legal, ethical and professional standards -- Align the department with the agencyʹs structure, mission, policies, and practices -- Communicate effectively within the agency and the department -- Advocate for the clients, counseling and counselors within and outside the agency -- Establish professional cultures that support excellence -- Build healthy, meaningful professional and personal relationships with each staff member -- Nurture continuous improvement of each staff memberʹs performance -- Apply your own models for providing effective administrative supervision -- Organize staff members for effective service delivery -- Implement effectively a performance management system -- Evaluate each staff memberʹs performance -- Operationalize the vision for the department -- Acquire and manage resources -- Improve continuously the counseling service delivery system -- Lead the process to plan, design, deliver, evaluate and enhance the service delivery system -- Develop continually your own supervisory competence

AU CO

LB

1027.5

.H4365

2009

, , 5000271 , 9780415995832 (hardback : alk. paper)9780415995832 (hardback : alk. paper)9780415995832 (hardback : alk. paper)9780415995832 (hardback : alk. paper)9780415995832 (hardback : alk. paper)9780415995832 (hardback : alk. paper) , 1 , 1

2009