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RecordNumber
45218
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Title
From customer retention to a holistic stakeholder management system : living a vision
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SubTitle
living a vision
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Author Statement
[edited by] Margit Huber, Susanne OʹGorman
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Publication
Berlin Springer
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Collation
xvii, 203 p. : ill. ; 24 cm
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Notes
Includes bibliographical references
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Subject
Customer relations , Customer loyalty , Consumer satisfaction Research , Total quality management
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ADDED ENTRIES
AU Huber, Margit, 1963- , AU OʹʹGorman, Susanne
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LC Class
HF
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LC Number
5415.5
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LC CutterNumber
.F756
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LC Date
2008
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وارد کنندة اطلاعات
golchoubi
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تاريخ ورود اطلاعات
95.7.28
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LC NO
2007943073
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Link To Document :
