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RecordNumber
36398
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Title
Quality management for IT services :perspectives on business and process performance
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Author Statement
Claus-Peter Praeg and Dieter Spath, editors
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Publication
Business Science Reference
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Collation
xiv, 332 p. : ill. ; 28 cm.
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Notes
Includes bibliographical references (p. 295-319) and index
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Subject
Information technology,Information technology
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ADDED ENTRIES
AU Praeg, Claus-Peter 1973- , AU Spath, Dieter
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LC Class
HD
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LC Number
30.2
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LC CutterNumber
.Q35
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LC Date
2010
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وارد کنندة اطلاعات
مويد
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LC NO
HD 30.2 .Q35 2010
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Published_Year
c2010
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Link To Document :
