33159

Mehdi Khosrow-Pour, [editor]

Cybertech Publishing

xii, 351 p. : ill. ; 26 cm.

Includes bibliographical references and index

Managing online customer service operations / David Barnes -- Firm value effects of web site redesign / Raquel Benbunan-Fich, Eliezer M. Fich -- Jurisdiction in B2C e-commerce dispute within European Union / Ong Ching Eang -- Failures of B2C retailing : a services industry view / Anil M. Pandya, Nikhilesh Dholakia -- Inducing online trust in e-commerce : empirical investigations on web design factors / Ye Diana Wang, Henry H. Emurian -- Public perception : a newspaper medium perspective : e-commerce in Australian manufacturing (revisited) / Jing Gao -- Netrepreneur simulation : the development of realism in virtual e-entrepreneurship learning / Salim Jiwa, Dawn Lavelle, Arjun Rose

AU Khosrowpour, Mehdi 1951-

HF

5548.32

.U95

2007

HF 5548.32 .U95 2007

c2007