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RecordNumber
33128
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Title
Customer service delivery :research and best practices
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Author Statement
Lawrence Fogli, editor
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Edition
1st ed
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Publication
Jossey-Bass
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Collation
xxvii, 315 p. : ill. ; 24 cm.
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Series
The Professional Practice series
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Notes
Includes bibliographical references and index
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Subject
Customer services,Customer relations
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ADDED ENTRIES
AU Fogli, Lawrence , SE
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LC Class
HF
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LC Number
5415.5
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LC CutterNumber
.C839
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LC Date
2006
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LC NO
HF 5415.5 .C839 2006
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Published_Year
c2006
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Link To Document :
