Contents
Preface -- Executive overview -- 1. Introduction -- 2. Key dimensions of a virtual project typology. 2.1. Virtuality: 2.1.1. Views of virtuality, 2.1.2. Integrated definition of virtuality; 2.2. Technology: 2.2.1. View of technology, 2.2.2. Integrated definition of technology; 2.3. Project characteristics: 2.3.1. Views of projects, 2.3.2. Integrated characterization of projects; 2.4. Patterns and pattern theory -- 3. Key factors for managing virtual projects. 3.1. Communication: 3.1.1. Culture, 3.1.2. Trust, 3.1.3. Norms and expectations, 3.1.4. Common ground, 3.1.5. Leadership, 3.1.6. Integrated definition of communication; 3.2. Coordination: 3.2.1. Views of coordination, 3.2.2. Integrated definition of coordination; 3.3. Control: 3.3.1. Control--cybernetic view, 3.3.2. Control--portfolio of modes, 3.3.3. Integrated definition of control -- 4. Proposed typology. 4.1. Lean projects; 4.2. Hybrid projects; 4.3. Extreme projects; 4.4. Expected effects -- 5. Methodology for data collection. 5.1. Overview of method; 5.2. Participants; 5.3. Brainstorming tool and agenda; 5.4. Measures and coding scheme -- 6. Analysis and results. 6.1. Use of technology; 6.2. Project types; 6.3. Patterns for effective management of virtual projects: 6.3.1. Patterns for lean projects, 6.3.2. Patterns for hybrid projects, 6.3.3. Patterns for extreme projects -- 7. Implications and conclusions -- 8. References -- Appendices: Appendix A, Selected tools for virtual collaboration and project management; Appendix B, Introductory e-mail to focus group participants; Appendix C, Cover letter approved by institutional review board; Appendix D, Questionnaires for focus groups
